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FREQUENTLY ASKED QUESTIONS

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WHAT'S INVOLVED IN BOOTCAMP? All you need to do is turn up with a willingness to try.  I've worked with all ages and levels of fitness! A group of up to 4 people will workout, completing a variety of exercises and using different routines each week.

HOW DO I MAKE BOOKINGS? The bootcamps fill up fast so if you are interested in the dates on the home page then send me an email using the link at the bottom of the page to show your interest, and then any spaces will be given to those who do. Please read through the information contained on this page. Ensure you read the cancellation section below. ​

CAN ATTEND A BOOTCAMP SESSION IF I HAVE AN INJURY? This depends on what injury you have and stage of rehabilitation. Generally you want to seek medical advice and clearance before exercising. Please discuss this with me before booking.

DO YOU ASSIST WITH NUTRITION? Unfortunately there is not enought time to assist with this in this class. However you are welcome to sign up to the ONLINE + NUTRITION service I offer, see the tab above to find out more.

HOW MANY SESSIONS IS THE BOOTCAMP A WEEK? This is one session a week, however if you miss a class as you are away, if a gap appears in the other timeslot you are welcome to move into it. Or you may wish to add a Private Personal Training Session or a Reformer Pilates class.

WHAT DO I NEED TO WEAR & BRING? Come to the studio wearing comfortable clothing that you can freely workout in. Compulsory items to bring with you for hygiene reasons: a sweat towel, water and some clean (not muddy or grassy) sneaker type shoes. Please also don't come on an empty stomach, blood sugars drop too fast and you quickly start to feel faint! We have all the other equipment you might need in studio, including a bathroom.

WHAT ARE YOUR OPENING HOURS? I am open Monday – Thursday from 6am - 7pm .I am currently closed on a Friday.  Yet to be confirmed - the studio will close at Christmas time for a period to enable a recharge by all. ​

WHAT DO YOU CHARGE? Bootcamp sessions $24 per session, and can be either paid on a payment plan or in a block.

WHAT IF I CAN'T MAKE IT GET SICK, OR GET COVID? As this is a block course any cancelled sessions cannot be postponed. However you are welcome to make up sessions within the other timeslot if any become free in a first in first served basis. We have a group messenger page for communication. If you get COVID I am happy to refund you up to 3 classes.

HOW DO I CANCEL A SESSION?  Communicate via the messenger group page or via text. If you find that the Bootcamp you've booked is not for you, please note there is no refund.

I'M PREGNANT CAN I STILL ATTEND SESSIONS? You sure can.  I have worked with Midwives in the past during clients pregnancy and postnatal if returning soon after birth.  This is to keep you supported and safe as the body changes.  It is important to remain active during pregnancy. However if during the Bootcamp you decide the pregnancy is making it too difficult, I will offer a credit for the remaining classes. ​

WHEN CAN I GET BACK INTO SESSIONS POST BABY? I ask that you wait until at least 6 weeks after you have given birth.  If you want to come back earlier, I request clearance from your medical practitioner.  If you birthed via C-section a 12 week wait is required.  I trained to work alongside Physiotherapists and Obstetricians if there are any post-natal issues. ​

PRE/POST NATAL - CAN I BRING MY BABY? Please ask - sometimes yes & sometimes no. I've had some clients bring their babies who've grown into teenagers over the years they have been seeing me.

Fancy a team bonding experience that covers exercise too?   I can cater to all corporate groups and levels of fitness.  Email me to discuss my corporate rates.

By participating in ANY TORQUE FITNESS REFORMER CLASS OR PERSONAL TRAINING OR BOOTCAMP OR ONLINE SESSSION or in discussions between us and you, or generally among TORQUE FITNESS PARTICIPANTS, you expressly acknowledge and accept thatI declare that you are over 18 years of age (or have otherwise provided parental consent) and acknowledge and understand that I have voluntarily chosen to participate in the classes and activities offered by: a. Tracey Tordoff, principal of TORQUE FITNESS NZ is a qualified personal trainer, reformer instructor however she is not a registered nutritionist or neither a medical practitioner, and does not hold out herself or any other person participating in TORQUE FITNESS NZ to have qualifications in any of these areas.  While some general guidance or discussion may from time to time be provided within TORQUE FITNESS NZ forums on topics touching on these areas, you accept that Tracey Tordoff, TORQUE FITNESS NZ employees, contractors and other members are not purporting to provide professional services or advice in any of these areas. TORQUE FITNESS NZ does not purport to endorse the comments or advice of other members or its accuracy or completeness. Professional advice should be sought where necessary, in particular if you have special dietary needs, physical disabilities or health conditions. b. The fitness workouts/classes provided by TORQUE FITNESS NZ follow a variety of formats. You are solely responsible for ensuring you have a sufficient degree of fitness and physical capability to participate in this exercise format, and/or to seek professional advice from a medical professional if you are unsure. c. If you are pregnant or at postpartum stage you are participating in TORQUE FITNESS NZ fitness workouts/classes at your own risk. It is recommended that such attendee’s should seek professional medical advice and exercise clearance before participating in TORQUE FITNESS NZ workouts / classes, including pregnancy specific fitness workouts / classes. While some general guidance or discussion may be provided in pregnancy workouts/classes, you accept that Tracey Tordoff, TORQUE FITNESS NZ employees or contractors, and other members are not purporting to provide professional services or advice in any of these areas. TORQUE FITNESS NZ does not purport to endorse the comments or advice of other members or its accuracy or completeness. Professional advice should be sought where necessary, particularly if you are pregnant or postpartum. d. TORQUE FITNESS NZ does not provide any warranties or guarantees as to any specific result from participation in the workout/class sessions. e. I acknowledge and agree that Torque Fitness NZ classes are physical activity - they are strenuous and there is a risk of injury including, but not limited to stretches, lifts, use of props, use of reformer machines, gymnastic movements, strenuous bodyweight exercises and other strenuous activities that I am not obliged to perform, nor am I obliged to participate in any activity that I do not wish to do, and that it is my right to refuse such participation at any time during classes. I understand that there are inherent risks in all aspects of physical exercise and I acknowledge that I have been informed of the possible strenuous nature of training. I agree that prior to my participation I will inform Torque Fitness NZ of any known medical conditions or factors that may place me at risk. Torque Fitness NZ may request a medical release from my medical practitioner prior to participation. I will inform Torque Fitness NZ of any symptoms before, during and after participation in a class/session. I have been made aware of Torque Fitness NZ Health & Safety policy and will follow all instruction to ensure my safety & the safety of others in the Studio. f. TORQUE FITNESS NZ shall not be legally responsible for or bear any legal liability for any harm or injury suffered by any participant as a result of their participation in TORQUE FITNESS NZ fitness workouts/classes, and shall not accept any claim for compensation or reimbursement of medical costs associated with this. g. To the extent any other legal claim is otherwise permitted by law and is established against us, our total liability in respect of all claims in connection with any services provided by TORQUE FITNESS NZ shall be limited to the total sum of any membership/casual fees paid by you that relate to the cause of action established. h. I understand that from time to time, Torque Fitness NZ and/or its employees or contractors may film or photograph the classes, activities or services provided by Torque Fitness NZ. By signing the waiver, I permit Torque Fitness NZ to use, publish, reproduce, distribute, create derivative works of, perform, display and/or otherwise use my name, image, voice and likeness, either complete or in part, alone or in conjunction with any wording, for uses including publicity and/or merchandising and/or editorial purposes in any country in connection with any part of the business of Torque Fitness NZ in any manner and in all forms of media whether now existing or developed in the future. I hereby waive any right to inspect and approve the photographs or videos or the printed/digital/electronic matter that may be used in conjunction with them now or in the future, regardless of whether that use is known or unknown. I waive any right to copyright or royalties or other compensation from or related to use of the photography or videos or adaptations thereof. Please note: terms and conditions of this Conditions of Participation and waiver of liability are subject to change without notice.

SICK OR CANCELLATIONS

CONDITIONS OF PARTICIPATION

PRE/POST NATAL CLIENTS

CORPORATE FITNESS 

HELP!

If you need HELP, want to book or have questions but don't know what to do. Please - ring me (Tracey) or email me, details at bottom of the page (click on symbol or key it in!) I AM ALWAYS AVAILABLE TO TALK, TEXT OR EMAIL.

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